Terms & Conditions

1. Introduction

Welcome to Dear Cakes! These Terms & Conditions govern your use of our website https://dearcakes.in and the purchase of our products and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our services.

2. Use of Our Website

  • You must be at least 18 years old to use our website or make a purchase.

  • You agree not to use our website for any illegal or unauthorized purposes.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Product Orders & Payments

  • All orders are subject to availability and confirmation of payment.

  • Prices are listed in INR and may be subject to change without prior notice.

  • Payments must be made through our approved payment methods.

  • We reserve the right to refuse or cancel an order for any reason, including fraudulent activity or pricing errors.

4. Delivery & Shipping

  • We strive to deliver orders on time; however, delivery times are estimates and not guaranteed.

  • Delays due to unforeseen circumstances (weather, strikes, etc.) are beyond our control.

  • Customers must provide accurate delivery information; we are not responsible for failed deliveries due to incorrect details.

5. Returns & Refunds

  • Due to the perishable nature of our products, returns are not accepted.

  • If you receive a damaged or incorrect item, contact us within 24 hours for a resolution.

  • Refunds, if applicable, will be processed through the original payment method.

6. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of Dear Cakes and may not be used without our permission.

  • Unauthorized reproduction or distribution of our content is strictly prohibited.

7. User Conduct

  • You agree not to post offensive, misleading, or harmful content on our website.

  • We reserve the right to remove any content that violates these terms.

8. Limitation of Liability

  • Dear Cakes is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the amount paid for the specific product or service.

9. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, which can be found here.

10. Changes to Terms & Conditions

  • We reserve the right to update these terms at any time. Continued use of our website constitutes acceptance of any changes.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us at: dearcakes.shop@gmail.com